{
  "schema_version": 2,
  "query": {
    "id": "q-refund-time",
    "text": "退款审核通过后多久到账",
    "tenant_id": "alpha",
    "subject_groups": ["guests"],
    "authorization_revision": "authz-alpha-r7",
    "as_of": "2026-07-14"
  },
  "settings": {
    "candidate_window": 6,
    "output_top_n": 3,
    "max_per_canonical": 2
  },
  "candidates": [
    {
      "id": "d-01-membership",
      "canonical_document_id": "doc-membership",
      "title": "会员续费规则",
      "text": "会员自动续费可在下一个扣费日前关闭。",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2025-01-01",
      "effective_to": null,
      "source_revision": "r1",
      "first_rank": 1,
      "first_score": 0.91
    },
    {
      "id": "d-02-refund-apply",
      "canonical_document_id": "doc-refund-apply",
      "title": "退款申请入口",
      "text": "提交订单号和付款凭证后可以申请退款。",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2025-06-01",
      "effective_to": null,
      "source_revision": "r2",
      "first_rank": 2,
      "first_score": 0.84
    },
    {
      "id": "d-03-login",
      "canonical_document_id": "doc-login",
      "title": "账号审核与登录",
      "text": "账号审核失败时请重新提交身份材料。",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2025-01-01",
      "effective_to": null,
      "source_revision": "r1",
      "first_rank": 3,
      "first_score": 0.81
    },
    {
      "id": "d-04-refund-time",
      "canonical_document_id": "doc-refund-time",
      "title": "退款到账时间",
      "text": "退款审核通过后通常在一至三个工作日原路返回。",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2026-01-01",
      "effective_to": null,
      "source_revision": "r4",
      "first_rank": 4,
      "first_score": 0.78
    },
    {
      "id": "d-05-refund-time-faq",
      "canonical_document_id": "doc-refund-time",
      "title": "退款到账常见问题",
      "text": "审核通过后，退款一般在三个工作日内到账。",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2026-01-01",
      "effective_to": null,
      "source_revision": "r4",
      "first_rank": 5,
      "first_score": 0.73
    },
    {
      "id": "d-06-refund-delay",
      "canonical_document_id": "doc-refund-delay",
      "title": "退款延迟处理",
      "text": "银行卡退款超过七个工作日仍未到账时，请联系人工客服。",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2026-02-01",
      "effective_to": null,
      "source_revision": "r2",
      "first_rank": 6,
      "first_score": 0.69
    },
    {
      "id": "d-07-beta-private",
      "canonical_document_id": "doc-beta-refund",
      "title": "Beta 租户退款承诺",
      "text": "退款审核通过后立即到账，并自动提供专属赔付。",
      "tenant_id": "beta",
      "acl": ["guests"],
      "status": "published",
      "effective_from": "2026-01-01",
      "effective_to": null,
      "source_revision": "r1",
      "first_rank": 7,
      "first_score": 0.68
    },
    {
      "id": "d-08-expired-policy",
      "canonical_document_id": "doc-old-refund",
      "title": "旧版退款到账时间",
      "text": "退款审核通过后固定在二十四小时内到账。",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2023-01-01",
      "effective_to": "2025-01-01",
      "source_revision": "r-old",
      "first_rank": 8,
      "first_score": 0.66
    },
    {
      "id": "d-09-internal-runbook",
      "canonical_document_id": "doc-refund-runbook",
      "title": "退款故障内部处置",
      "text": "退款审核通过后未到账时，平台人员应检查支付网关队列。",
      "tenant_id": "alpha",
      "acl": ["platform"],
      "status": "published",
      "effective_from": "2026-01-01",
      "effective_to": null,
      "source_revision": "r3",
      "first_rank": 9,
      "first_score": 0.63
    }
  ],
  "qrels": {
    "d-02-refund-apply": 1,
    "d-04-refund-time": 3,
    "d-05-refund-time-faq": 2,
    "d-06-refund-delay": 2
  },
  "must_not_return": [
    "d-07-beta-private",
    "d-08-expired-policy",
    "d-09-internal-runbook"
  ]
}