{
  "schema_version": 2,
  "query": {
    "id": "q-refund-time",
    "text": "How long does a refund take after approval?",
    "tenant_id": "alpha",
    "subject_groups": ["guests"],
    "authorization_revision": "authz-alpha-r7",
    "as_of": "2026-07-14"
  },
  "settings": {
    "candidate_window": 6,
    "output_top_n": 3,
    "max_per_canonical": 2
  },
  "candidates": [
    {
      "id": "d-01-membership",
      "canonical_document_id": "doc-membership",
      "title": "Membership renewal rules",
      "text": "Automatic renewal can be disabled before the next billing date.",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2025-01-01",
      "effective_to": null,
      "source_revision": "r1",
      "first_rank": 1,
      "first_score": 0.91
    },
    {
      "id": "d-02-refund-apply",
      "canonical_document_id": "doc-refund-apply",
      "title": "Refund request portal",
      "text": "Provide an order number and payment proof to submit your request.",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2025-06-01",
      "effective_to": null,
      "source_revision": "r2",
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      "first_score": 0.84
    },
    {
      "id": "d-03-login",
      "canonical_document_id": "doc-login",
      "title": "Account verification and sign-in",
      "text": "If verification fails, submit identity materials again.",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2025-01-01",
      "effective_to": null,
      "source_revision": "r1",
      "first_rank": 3,
      "first_score": 0.81
    },
    {
      "id": "d-04-refund-time",
      "canonical_document_id": "doc-refund-time",
      "title": "Refund approval and processing time",
      "text": "After approval, a refund usually returns to the original payment method within one to three business days.",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2026-01-01",
      "effective_to": null,
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      "first_rank": 4,
      "first_score": 0.78
    },
    {
      "id": "d-05-refund-time-faq",
      "canonical_document_id": "doc-refund-time",
      "title": "Refund timing FAQ",
      "text": "After approval, a refund usually arrives within three business days.",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2026-01-01",
      "effective_to": null,
      "source_revision": "r4",
      "first_rank": 5,
      "first_score": 0.73
    },
    {
      "id": "d-06-refund-delay",
      "canonical_document_id": "doc-refund-delay",
      "title": "Delayed refund handling",
      "text": "If a card refund has not arrived after seven business days, contact customer support.",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2026-02-01",
      "effective_to": null,
      "source_revision": "r2",
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      "first_score": 0.69
    },
    {
      "id": "d-07-beta-private",
      "canonical_document_id": "doc-beta-refund",
      "title": "Beta tenant refund guarantee",
      "text": "A refund is issued immediately after approval, with dedicated compensation.",
      "tenant_id": "beta",
      "acl": ["guests"],
      "status": "published",
      "effective_from": "2026-01-01",
      "effective_to": null,
      "source_revision": "r1",
      "first_rank": 7,
      "first_score": 0.68
    },
    {
      "id": "d-08-expired-policy",
      "canonical_document_id": "doc-old-refund",
      "title": "Legacy refund timing",
      "text": "After approval, a refund is issued within twenty-four hours.",
      "tenant_id": "alpha",
      "acl": ["employees", "guests"],
      "status": "published",
      "effective_from": "2023-01-01",
      "effective_to": "2025-01-01",
      "source_revision": "r-old",
      "first_rank": 8,
      "first_score": 0.66
    },
    {
      "id": "d-09-internal-runbook",
      "canonical_document_id": "doc-refund-runbook",
      "title": "Internal refund incident response",
      "text": "If an approved refund has not arrived, platform staff must inspect the payment gateway queue.",
      "tenant_id": "alpha",
      "acl": ["platform"],
      "status": "published",
      "effective_from": "2026-01-01",
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      "first_rank": 9,
      "first_score": 0.63
    }
  ],
  "qrels": {
    "d-02-refund-apply": 1,
    "d-04-refund-time": 3,
    "d-05-refund-time-faq": 2,
    "d-06-refund-delay": 2
  },
  "must_not_return": [
    "d-07-beta-private",
    "d-08-expired-policy",
    "d-09-internal-runbook"
  ]
}